SMS Terms and Conditions

By enrolling in Koin Pay, you agree to receive transactional SMS messages from Koin Payments. These messages are strictly operational and may include:

Message Frequency: Message frequency will vary depending on your account activity and interactions with Koin.

Support: For help, reply HELP to any message, email us at support@koinpayments.com, or call 1-833-907-0684.

Rates: Standard message and data rates may apply.

Carrier Disclaimer: Mobile carriers are not responsible for delayed or undelivered messages.

1 This card is issued by Sutton Bank, Member FDIC, pursuant to a license by Mastercard. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

2 Koin is a secure, user-friendly mobile application designed to facilitate cashless transactions. Through the Koin app, users can effortlessly fund their activities from a variety of sources, track their spending, and manage their account balances in real time—all without the need for physical cash. The Koin app is provided by Koin Mobile LLC, a financial technology company, not a bank. Banking services are provided by Sutton Bank, Member FDIC.

*The funds in your deposit accounts are eligible for FDIC insurance up to $250,000 on a pass-through basis. The availability of FDIC insurance is contingent upon Koin maintaining accurate records and determinations of the FDIC as receiver at the time of a receivership if a bank partner should fail. Such coverage is subject to the aggregation of all of your deposits held at the bank partner.

Koin Mobile, LLC encourages you to gamble responsibly. For problem gambling information and assistance, call the 24-hour confidential Problem Gamblers Helpline at 1-800-522-4700

SMS Terms and Conditions

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